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Continue shoppingTerms of Sale
The owner of the online store https://martsander.com (hereinafter referred to as the Online Store) is LiteRarity OÜ (registration code 11446928), located at Tõnismägi 3-1, Kesklinna linnaosa, Tallinn, Harju maakond, 10119.
LiteRarity OÜ contact details:
Email: mart@martsander.com
Phone: +372 5084757
Validity of the Sales Contract, Product and Price Information
These terms of sale apply when purchasing goods from the Online Store. The prices of products sold in the Online Store are indicated next to the products.
A delivery fee will be added to the price. The delivery fee depends on the buyer’s location and the chosen delivery method. The delivery fee will be displayed to the buyer when placing the order.
Information about the products is provided in the Online Store directly next to each product.
Placing an Order
To order goods, the desired products must be added to the shopping cart. To place an order, you must fill in the required fields and select a suitable product delivery method.
The total amount payable will then be displayed on the screen, which can be paid via bank link or other payment solution.
The contract enters into force upon receipt of the amount due into the Online Store’s bank account.
If the ordered goods cannot be delivered due to being out of stock or for any other reason, the buyer will be informed as soon as possible, and the paid amount (including delivery costs) will generally be refunded within 1–2 business days. Depending on the payment method, the refund may take up to 7 business days to be received.
Delivery
Goods are shipped to countries located in the following regions: Europe and the United States.
Shipping costs are borne by the buyer, and the corresponding price information is displayed next to the shipping method.
Shipments within Estonia generally reach the destination specified by the buyer within 3–7 business days from the entry into force of the sales contract.
Outside Estonia, delivery generally takes place within 7–21 calendar days.
In exceptional cases, the Online Store reserves the right to deliver the goods within up to 30 calendar days.
Right of Withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.
The right of withdrawal does not apply if the buyer is a legal entity.
To exercise the 14-day right of return, the ordered goods must not be used in any way other than what is necessary to ascertain their nature, characteristics, and functioning, in a manner permitted for testing goods in a physical store.
If the goods have been used for other purposes or show signs of use or wear, the Online Store has the right to reduce the refundable amount in proportion to the decrease in the value of the goods.
To return goods, a statement of withdrawal from the purchase must be submitted and sent to the email address mart@martsander.com no later than 14 days from the receipt of the goods.
The costs of returning the goods are borne by the buyer, except in cases where the reason for return is that the item to be returned does not correspond to what was ordered (e.g., wrong or defective item).
The buyer must return the goods within 14 days following the submission of the statement or provide proof that they have handed over the goods to the carrier within the aforementioned period.
Upon receipt of the returned goods, the Online Store will immediately refund the buyer all payments received from the buyer under the contract, but no later than 14 days from the receipt of the withdrawal statement.
The Online Store may refuse to make refunds until it has received the item subject to the contract back or until the buyer has provided proof that they have sent the item back, whichever occurs first.
If the buyer has explicitly chosen a delivery method different from the cheapest standard delivery method offered by the Online Store, the Online Store is not obliged to refund the consumer any cost that exceeds the cost associated with the standard delivery method.
Right to Make a Claim
The Online Store is responsible for any non-conformity or defect of goods sold to the buyer with the contract terms for up to two years from the date of delivery of the goods to the buyer.
In case of a defect, the buyer has the right to contact the Online Store within two months at the latest by sending an email to mart@martsander.com or by calling +372 5084757.
If goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If this is not possible, the fees associated with the sales contract will be refunded to the buyer.
Data Protection Terms
The Online Store processes the buyer’s personal data in accordance with applicable laws. Personal data is used for fulfilling orders, customer communication, and fulfilling obligations arising from law.
Dispute Resolution
If the buyer has complaints regarding the Online Store, they must be sent to the email address mart@martsander.com or by calling +372 5084757.
If the buyer and the Online Store cannot resolve a dispute by agreement, the buyer has the right to turn to the Consumer Disputes Committee.